Terms of sale
Everything is returnable if not as described and notice is given promptly on receipt of the goods. However this does not mean that automatically goods are sent out on approval. Any return is entirely the responsibility of the returnee, and the Post Office is the preferred carrier. Any item to be returned should be done so within 14 days of receipt, postage will be refunded.
Our bank account details can be supplied to purchasers. Mastercard, Visa, Solo & Maestro can be accepted for most transactions. Checks are welcome, but please allow 4 working days for them to clear, before we send the book. Payment can be accepted in currencies other than Sterling but please ask beforehand to agree. There are no export restrictions.
Right to cancel
You have the right to cancel this contract within 14 days without giving any reason.
The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last delivered goods that are covered by this contract.
To exercise the right to cancel, you must inform us at Madoc Books, of 5 Madoc Street, Llandudno, Conwy, LL30 2TL, UK. (Our telephone number: + 44 1 492 871 590), of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or fax). You may use the attached model cancellation form, but it is not obligatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
Effects of cancellation
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than: –
- 14 days after the day we receive back from you any goods supplied, or
- (if earlier) 14 days after the day you provide evidence that you have returned the goods, or
- if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. (We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.)
Purchaser to return goods
You shall send back the goods or hand them over to us or to PM Elliott of Madoc Books, 5 Madoc St, Llandudno, Conwy, LL30 2TL, UK without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. (We will bear the cost of returning the goods.)
You are only liable for any diminished value of the goods resulting from handling that is not necessary to establish the nature, characteristics and functioning of the goods.
In all cases the dealer may, if they choose, take responsibility for collecting any goods that are due to be returned. Having agreed to collect the goods, the cost of collection must then be borne by the dealer, although he may ask the customer to do so (the customer is not obliged to agree).
Cancellations & refunds
You may request to cancel a book order or return a book within 14 days of receipt of the book. A book may be returned for one of the following reasons:
- Item damaged: The item was damaged during shipping.
- Item not as described: The condition of the book does not match the description on Madoc Books.
- Incorrect item delivered: The title, cover or edition of the book is different than the title on the order.
- Item not received: The estimated delivery date has passed and the book has still not arrived.
To cancel a book order or return a book simply contact Madoc with your order confirmation details.
We ship all of our orders via Royal Mail. Orders are usually shipped within 2 or 3 business days. Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized or a multiple in books we will contact you to let you know that extra shipping is required. Insurance costs are usually dictated by the shippers, should they be higher than normal, then we will contact you for your acceptance.
We are close to the beach and the Snowdonia National Park. Our shop is new, cosy and growing! Dealing in Fine & Rare Antiquarian books in the heart of North Wales. We specialise in books on Wales, Tours of Wales, Welsh Fishing and Climbing, Welsh Music, History and some British Colour Plate Books to name but a few! In addition to the above we always have on hand a small selection of fine and custom bindings. We also offer those difficult to find Private Press editions. We are keen to buy fine antiquarian books and will also provide valuations.
Madoc Books accepts the following credit cards using the online payment system:
Alternatively Madoc can also arrange the following methods of payment should you prefer: Bank Draft, Bank/Wire Transfer, Cash, Cash on Delivery (COD), Money Order.
Online dispute resolution
The Online Dispute Resolution website is an official website managed by the European Commission dedicated to helping consumers and traders resolve their disputes out-of-court. http://ec.europa.eu/consumers/odr/